Privacy Policy

Last updated: 30 September 2026

Cloth Mart respects your privacy. This policy explains the information we may collect when you use clothmart.online, contact us, make an enquiry or place an order through an enabled sales channel.

Information we may collect

Depending on how you interact with us, we may receive your name, phone number, email address, billing or delivery address, order details, product preferences, messages sent to customer support, and basic technical information such as browser, device, IP address and website usage data where our hosting or analytics tools collect it.

How we use information

We may use information to respond to enquiries, process and fulfil orders, provide delivery and customer support, manage returns or refunds, maintain transaction and accounting records, protect our website from misuse, improve our services, and comply with applicable legal obligations.

Payments and service providers

If online payment or logistics services are enabled, relevant information may be processed by the applicable payment gateway, bank, courier, hosting provider or other service provider as necessary to provide the requested service. Their processing may also be governed by their own privacy terms.

Cookies and analytics

Our website may use essential cookies and, if configured, analytics or advertising technologies. Where required by applicable law, appropriate notice or consent mechanisms should be used before non-essential technologies are activated.

Data retention and security

We retain personal information only for as long as reasonably required for the purposes described above, contractual or customer-service needs, or applicable legal/accounting requirements. We use reasonable administrative and technical safeguards, but no internet transmission or storage method is completely secure.

Your choices and deletion requests

You may ask to access, correct or delete personal information held by Cloth Mart, subject to records we are legally required or legitimately entitled to retain. Email sales@clothmart.online with the subject “Privacy / Data Request”. You may also review our Data Deletion Instructions.

Contact

Privacy questions may be sent to sales@clothmart.online or addressed to Cloth Mart at the business address shown in the footer.