Shipping Policy

Last updated: 30 September 2026

This policy describes the general shipping process for orders accepted by Cloth Mart. Actual delivery availability, charge and estimated timeline should be shown or confirmed at checkout/order confirmation.

Service area

Orders may be delivered to serviceable locations in India where supported by our chosen delivery or courier partner. Certain PIN codes may not be serviceable.

Processing and estimated delivery

After order confirmation and payment verification where applicable, orders are prepared for dispatch. Estimated dispatch and delivery timelines are estimates and may vary because of location, stock, holidays, weather, courier operations or other circumstances outside our reasonable control.

Shipping charges

Any shipping charge will be displayed or communicated before the customer confirms the order. Do not publish a “free shipping” promise unless it is actually available for that order.

Tracking and delivery

Where tracking is available, tracking details may be sent through the contact information provided by the customer. Customers should provide a complete address and reachable phone number. If a package appears damaged or tampered with, customers should document the condition and contact us promptly.

Support

For shipping assistance, contact sales@clothmart.online or +91 75671 25202 with the order reference.